Dermatica offers personalised skincare treatments delivered monthly right to your doorstep. While it’s a convenient solution for many skin concerns like acne, rosacea, and hyperpigmentation, some users may find the service no longer suits their budget, skin needs, or lifestyle. Whether your skin has improved or you’re looking to switch to another brand, knowing how to cancel Dermatica efficiently can save you time and unwanted charges. This guide walks you through the process step-by-step, with a special mention of how services like Unsubby can simplify the experience.
Understanding the Dermatica Subscription Model
Before cancelling, it’s important to understand how Dermatica operates. Dermatica works on a rolling subscription basis, where your customised treatment plan is renewed every 28 days. Payment is automatically deducted from your chosen payment method prior to dispatch.
Key Subscription Terms:
- Orders auto-renew every 28 days unless cancelled.
- You must cancel before your next billing date to avoid charges.
- There are no contracts; you can cancel anytime.
- Cancellations only take effect from the next billing cycle.
Step-by-Step: How to Cancel Dermatica Subscription Manually
Cancelling your Dermatica plan isn’t difficult, but there are a few specific steps to follow to ensure the cancellation is processed properly.
1. Log in to Your Dermatica Account
Visit the Dermatica website (www.dermatica.co.uk) and log into your account using your registered email and password.
2. Go to the ‘My Plan’ Section
Once logged in, click on your profile at the top right corner, then select “My Plan” from the dropdown menu.
3. Click ‘Cancel Plan’
Within the plan overview, scroll down until you see the option to “Cancel Plan.” Click this and follow the on-screen prompts.
4. Provide a Reason for Cancellation (Optional)
Dermatica may ask why you’re cancelling. You can choose to answer or skip this step.
5. Confirm Cancellation
Click on “Confirm Cancellation.” You should receive an email confirming that your subscription has been cancelled.
Using Unsubby to Cancel Dermatica Automatically
If navigating account settings isn’t your thing, or you’re worried about forgetting to cancel in time, Unsubby offers a reliable alternative. It’s a subscription management platform designed to help UK users track and cancel unwanted services effortlessly, including Dermatica.
Steps to Cancel via Unsubby:
- Visit Unsubby.com.
- Select Dermatica in thje list of services.
- Select Dermatica and submit a cancellation request.
Unsubby notifies you when the cancellation letter is sent, giving you peace of mind and saving you from future charges.
How to Cancel a Dermatica Subscription via Email
Another way to cancel your Dermatica subscription is by contacting their support team directly.
Sample Cancellation Email:
Subject: Request to Cancel Dermatica Subscription
Dear Dermatica Team,
I am writing to request the cancellation of my subscription associated with the email [your email address]. Please cancel all future deliveries and cease billing immediately.
Kind regards,
[Your Full Name]
Send the email to: support@dermatica.co.uk. You should receive a confirmation within 24-48 hours.
Pausing vs Cancelling: What’s the Difference?
If you’re unsure about fully cancelling your Dermatica subscription, consider pausing it instead.
Benefits of Pausing:
- Keep your skin treatment plan intact.
- Avoid redoing the skin consultation process.
- Reactivate anytime from your account dashboard.
Pausing can be a better choice if you’re simply taking a break, going on holiday, or want to skip a month.
Frequently Asked Questions
Can I Get a Refund After Cancelling Dermatica?
No, Dermatica doesn’t offer refunds for shipped products. You must cancel before your billing date.
How Do I Know My Cancellation Was Successful?
You will receive an email confirmation. If you used Unsubby, you will also get a cancellation alert through your dashboard.
Can I Cancel After an Order Has Been Processed?
Yes, but the current order will still be delivered and charged. Cancellation will apply to future orders.
Is There a Contract or Cancellation Fee?
No contracts or cancellation fees are involved. You can cancel anytime without penalty.
Can I Reactivate My Subscription Later?
Yes, you can log back into your Dermatica account and resume your plan with your saved treatment.
Conclusion: Make the Right Decision for Your Skin and Budget
Dermatica offers a powerful, personalised skincare experience, but it isn’t for everyone long-term. If you’re ready to cancel your Dermatica subscription, doing so through your online account is straightforward. Alternatively, use Unsubby to take the pressure off and automate the process. Whatever your reason, taking action before the next billing cycle is crucial. Being proactive helps you avoid unwanted charges and ensures you stay in control of your skincare and spending.
Whether you pause, cancel, or switch to another product line, your skin journey is yours to own—and managing subscriptions should be as easy as achieving clear skin.
